Shipping Policy
Belle & Cooper Ecommerce Company: Shipping Policy
Welcome to Belle & Cooper! We're thrilled to provide you with exceptional pet products and services. Our Shipping Policy outlines important information regarding shipping, delivery, and related processes.
Order Processing
Processing Time: Orders are typically processed after payment confirmation. During peak seasons or promotional periods, processing times may be slightly longer.
Order Verification: We may contact you to verify your order details, shipping address, or payment information to ensure accurate and secure processing.
Shipping Methods and Costs
Shipping Carriers: We partner with reputable shipping carriers such as UPS and USPS to deliver your orders safely and efficiently.
Shipping Costs: We're pleased to offer free shipping on all orders. Shipping costs are calculated based on the total weight of your order, shipping destination, and selected shipping method. You can view the shipping costs during the checkout process before completing your purchase.
Shipping Times
Estimated Delivery Times: Delivery times typically range from 12-20 days from the date of shipment, depending on your location, selected shipping method, and carrier service levels. Estimated delivery times are provided during the checkout process for your convenience.
Delays: While we make every effort to deliver your orders promptly, please note that unexpected delays may occur due to weather conditions, carrier issues, or other unforeseen circumstances beyond our control. We appreciate your patience and understanding in such situations.
International Shipping
International Orders: We offer international shipping to select countries. International shipping costs and delivery times may vary depending on the destination and customs clearance processes.
Customs and Duties: Please note that international orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These additional charges are the responsibility of the recipient and are not included in the shipping costs paid at checkout.
Contact Us
If you have any questions or concerns about our Shipping Policy or require assistance with your order, please don't hesitate to contact us at contact@bellecooper.com.au. Our customer support team is here to help!
By placing an order with Belle & Cooper, you acknowledge that you have read, understood, and agreed to our Shipping Policy. Thank you for choosing Belle & Cooper for your pet product needs!